Throughout his career, Brad has been a highly sought-after speaker, delivering impactful workshops and keynotes at major conferences and conventions across the Southwest. His audiences have included board members, administrators, teachers, and business executives, all of whom he has guided in mastering the art of skillful public relations.
Brad's workshops inspire, motivate, and entertain attendees, regardless of their title or position. He establishes a lasting connection with his audience, sparking ongoing discussions and reinforcing core organizational values long after the event has ended.
MASTERING THE ART
OF CUSTOMER CARE;
FRONT-LINE STRATEGIES
OF CUSTOMER CARE;
FRONT-LINE STRATEGIES
It’s Time to Elevate your Office Excellence with Customer Care Mastery for School District Support Staff:
Target Audience: Secretaries, Administrative assistants, Receptionists, and Office Clerks for K-12 School Districts.
- Take your customer service skills to the next level with this specialized workshop for K-12 School District secretaries, administrative assistants, receptionists, and office clerks.
- Dive into advanced techniques that showcase positive communication and helpfulness as essential tools for success.
- Commit to exceeding expectations and redefine your organization's approach to customer care.
Target Audience: Secretaries, Administrative assistants, Receptionists, and Office Clerks for K-12 School Districts.
BUILDING ORGANIZATIONAL BRILLIANCE: A MASTERCLASS
IN CUSTOMER SERVICE
LEADERSHIP
IN CUSTOMER SERVICE
LEADERSHIP
Embark on a Transformative Journey with Customer Service Leadership knowledge for School Administrators:
Target Audience: School Board Members, Administrative Management, and Organizational Leaders for K-12 School Districts.
- Unleash the potential of your organization with this immersive workshop for Executives and Administrative Management in K-12 School Districts.
- This 3-hour session unravels the core elements of reputation management.
- Delve into the essentials of Image and Rapport Building, Customer Service Strategies, and practical Implementation Techniques that will redefine your organizational excellence.
Target Audience: School Board Members, Administrative Management, and Organizational Leaders for K-12 School Districts.
CULTIVATING EXCELLENCE:
A GUIDE TO DISTRICT-WIDE
CUSTOMER SERVICE
A GUIDE TO DISTRICT-WIDE
CUSTOMER SERVICE
Unlock the Power of Exceptional District Wide Customer Service!
Target Audience: Administrative Management, Organizational Leaders, Teachers, Paraprofessionals, Secretaries, Administrative Assistants, Receptionists, Office Clerks, and Auxiliary Staff.
- Join Brad for a dynamic 45-60 minute keynote tailored for Executives, Teachers, Administrative Leaders, and more.
- Discover the impact of customer service on public school perception and delve into essential strategies for success.
- Transform your district's approach to customer service and discover why it's a choice every district should embrace.
Target Audience: Administrative Management, Organizational Leaders, Teachers, Paraprofessionals, Secretaries, Administrative Assistants, Receptionists, Office Clerks, and Auxiliary Staff.
MASTERING
PEOPLE RELATIONSHIPS:
A BLUEPRINT FOR
SCHOOL DISTRICT SUCCESS
PEOPLE RELATIONSHIPS:
A BLUEPRINT FOR
SCHOOL DISTRICT SUCCESS
Join Us on a Journey to Discover the Blueprint for School District Success.
Target Audience: Administrative Management, Organizational Leaders, Teachers, Paraprofessionals, Secretaries, Administrative Assistants, Receptionists, Office Clerks, and Auxiliary Staff.
- The tips presented will empower educators, administrators, and support staff to forge strong connections with each other, fostering an environment where innovation and creativity thrive.
- This 45-60 minute keynote truly is a guide to mastering people relationships.
Target Audience: Administrative Management, Organizational Leaders, Teachers, Paraprofessionals, Secretaries, Administrative Assistants, Receptionists, Office Clerks, and Auxiliary Staff.
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